Support

Getting started

After you install AgentLife, an introduction tab opens on its own. That is where you choose the character, give her a name, and sign in with your Google account — all three are needed before she can appear.

Once you are signed in she shows up on ordinary web pages, including the tabs you already had open. You do not need to restart Chrome.

The toolbar icon opens a small panel; the Settings button in it opens the full control page — character, plan, memory, microphone and language all live there.

She is not on the page

Almost always one of three things:

• The page is one Chrome closes to extensions. Chrome settings pages (chrome://), the New Tab page, the Chrome Web Store, and other extensions' pages do not allow any extension to run — this is a browser rule and applies to every product, not just ours. Open a normal website and she is there.
• You are not signed in. She stays hidden until there is an account, because without one there is nothing to remember you by. Open the toolbar icon and sign in.
• You are in an incognito window. She does not run in incognito at all. That is deliberate and not configurable — incognito should stay private.

If none of those apply, reload the tab once. If she is still missing, email us with the address of the site and your Chrome version and we will look at it.

Signing in and the trial

Sign-in is Google only. We receive your email and name, and use them to keep your memory and your subscription attached to you — nothing else.

Every new account starts with a 7-day trial with no card. If you do not subscribe, the trial simply ends and you are never charged. No payment details are collected to start it.

Voice input

Hold the microphone button in her composer and speak; the words land when you let go. While you are speaking you see a waveform rather than live text — streaming recognition rewrites itself mid-sentence, and watching it do that reads as the interface breaking.

Dictation needs microphone permission once. Open Settings and press Set up microphone & dictation — that opens the extension's own page and asks. The button stays there afterwards, so if you declined the first time or changed microphones, you can grant it again from the same place.

Your audio is transcribed in transit and never stored. Only the resulting text reaches the agent.

What the plan includes

The subscription is $19 a month and includes:

• 1,000 messages a month, up to 100 in a day
• 5 hours of voice input a month
• 150 web searches a month

The trial has lower ceilings — 30 messages a day, 1 hour of voice, 20 searches — which is well above what getting to know her takes, and keeps a card-free trial from being farmed.

Settings shows what you have left this month and today. If you hit a limit, she tells you plainly instead of going quiet. See full pricing details.

Billing and cancelling

Paddle is our merchant of record: it processes the payment and is the seller for your purchase. Your card details never reach us.

You can cancel — and change your mind and resume — from Settings → Plan & billing, without hunting through anyone else's dashboard. Cancelling stops the next renewal; your access runs to the end of the period you already paid for.

Card changes, invoices and receipts live on Paddle's side; Settings links you straight there. For refunds, see the Refund Policy.

Your data

Settings lists every fact she has remembered about you, in plain language, and you can delete any of them. Deleting a fact removes it from our database and from the search index — she will not have it again.

Page contents are not read unless you explicitly ask her to look, and incognito windows are never seen at all. She also never invents a memory: if she does not have something, she says so rather than filling the gap.

To delete your account and everything attached to it, email privacy@agentlifeapp.com. The full picture of what we hold and for how long is in the Privacy Policy.

Contact

Anything at all, including billing: hello@agentlifeapp.com

Privacy, data access and deletion requests: privacy@agentlifeapp.com

We aim to respond within a few business days.